Communication Analysis of Two Spanish Political Crisis: The Ecological Disaster of the "Prestige" and the Terrorist Catastrophe of "11-M"
Ruano, Juan de Dios
Sociología y Ciencia Política y de la Administración Universidad de A Coruña A Coruña, Spain
This draft aims to make a comparative analysis of the commonly accepted guidelines for communication in crisis situations (see Ruano Gómez, JD (Dir.) Narrativas de riesgo y acciones de confianza, A Coruña, 2009, Publication University Server) and effective communication development in two political crises that occurred in Spain: the environmental disaster caused by oil spills from marine oil tanker "Prestige" and the terrorist catastrophe that occurred on March 11, 2004 in Madrid. To that we will use two empirical studies conducted by the author on both events. The first of these investigations De la catástrofe ecológica a la crisis política (research financed by the Science and Technology Ministry -Ref. VEM2003-20076-C02-02 and Xunta de Galicia -PGIDIT03CSO16302PR) and the second investigation on the media and social terrorist catastrophe: analysis of 11-M (research funded by the Xunta de Galicia General Direction for Research, Development and Innovation -Ref. PGIDIT05CSO10202PR).