Critical Events Information Process: Public Image Transmitted by the Media of the Institutions Concerned in the Prat Airport Crisis
Sociología y ciencia política y de la administración A Coruña University A Coruña, Spain
Critical events information process transmitted by the media are crucial in managing and planning crisis (Harrison, 1999; Sicard, 1997: Ogrezeck and Gullery, 1997). As we have put into manifest in previous work, the media represents a genuine regulator of social and political pressure on the management of a crisis and therefore may influence their views and assessments on the implementation of collective actions carried on by groups with a desire for notoriety.
From this point of view, the strike that blocked the runway of Barcelona?s airport on July 28, 2006 constitute a new way of labour conflict where social, political and media actors acquired special relevance for their clear involvement in airport security.
Therefore we will present the results of the study about the public image transmitted by the spanish press of the institutions concerned by the incident, from the agencies and companies involved (AENA, Guardia Civil, Iberia, etc...) to the unions and workers (Works councils, trade union branches, etc.).